Showing posts with label drivers. Show all posts
Showing posts with label drivers. Show all posts

Friday, 19 September 2014

A new record




We are not even through September and yet we have beaten some of our records already. It has been extremely busy period for all of the TBR departments and it is definitely paying off. We were thrilled that TBR Scotland managed more jobs in one day than has never been achieved before. On top of that our corporate team had their busiest week ever too. Well done team TBR!



It has not been all work and no play as we got to attend the Inspiring City Awards 2014 in the Radisson Blu in Glasgow. Our managing Director Craig chambers was nominated for the award of “Outstanding Contribution by a young business leader”. Unfortunately he did not win but a great night was had by the team who went. Pictures from the awards night can been seen on our Facebook page, so go have a look and see how we scrub up for a black tie event.

Friday, 30 May 2014

Hong Kong International Events



This month TBR Global has supplied two important international events in Hong-Kong for the trademark and art industries. Both events have received thousands of international participants and have been a great success for our team.


The first event has been organized by INTA, one of the largest global associations of trademark owners, professionals and academics. The INTA’s annual meeting -the 136th for the INTA association- is one of the trademark industry’s premier events of the year.


TBR Global has ensured the ground logistics for a dozen of law firms that during five days -from the 10th to the 14th of May- successfully attended some of the conferences, educational sessions and programs featured by INTA.



From the 15th to the 18th of May, the Art Basel show also took place in Hong-Kong. The show traced twelve decades of art history across its six sectors -galleries, insights, discoveries, encounters, magazines and film- as well as offered extensive opportunities for artists, collectors and visitors.


TBR Global accomplished the logistic service for our VIP clients including daily tours and in-town transfers as well as on-site coordination. For the event, held at the Hong Kong Convention and Exhibition Centre on Hong-Kong Island, TBR daily provided over twelve cars and achieved a very positive feedback from our clients.




Wednesday, 26 February 2014

How we Manage Suppliers

The management of suppliers is crucial to the functioning of TBR; without relationships with our suppliers we would not maintain the high quality that resonated throughout the entire company. The management of suppliers allows us to develop trust and cooperation from the supplier which is vital to make the company successful and keep our clients satisfied.







It is the role of the Affiliate Manager to communicate with suppliers and build relationships on a global scale. He will identify who the most suited supplier is for the particular event and if additional support is needed from other suppliers in the area.

  • There is constant communication with the sales team in regard to the supplier allocation for transfers across a range of sectors such as medical conferences, large events, Roadshows or airport transfers.

  • In the case of specific events such as a large medical conference or an event that needs a high volume of cars, our chosen supplier is unlikely to meet the increased demand. The Affiliate Manager creates relationships with approved “back up” suppliers in advance to anticipate this.

  • While travelling, they will meet new suppliers to see who can offer the best cost/quality ratio in comparison to incumbent suppliers, ensuring we constantly benchmark within each location.

  • They will seek out new suppliers well in advance of large operations to ensure they are suitable for the job. They will travel to the location; vet the vehicles and drivers to ensure they comply with TBR standards.

  • Any new supplier will be monitored on a 3 month trial period. In this time TBR will conduct a mystery shop on the new supplier with either someone from the company or an existing client who has a strong relationship with TBR and knows our values.

  • The suppliers will be used on the event at the lower rate they offer and we may consider using them in the future due to the lower prices, saving costs all round.


Suppler Requirements: 

  • Adhere to supplier SLA set by TBR. 
  • The vehicle should be under 3 years old. 
  • Cars on Multi-Vehicle Roadshows must all be of the same colour.
  • Cars in the same classification on a multi-vehicle Roadshow must be identical.
  • The supplier must provide refreshments e.g. Water. 
  • All chauffeurs must adhere to TBR dress code. 
  • Supplier must comply with vehicle specification according to one of the 5 categories. 
  • All vehicles must have a first aid kit and fire extinguisher.