Showing posts with label London. Show all posts
Showing posts with label London. Show all posts

Saturday, 2 August 2014

Charitable Mud Run









Last Wednesday 23rd of July, two of TBR Global employees took part in the 5K Mud Run for Marcus Rutherford Foundation/Young Adult Cancer Trust organised by Reed & Mackay.

The event took place at a specially designed course in Turnbridge Wells with 65 people taking part. Our Managing Director Craig Chambers and Head of Corporate Travel, David Pettifor participated with a TBR sponsored team.

The event was a great success and enjoyed by all as well as a great opportunity to raise money for charity.





Wednesday, 30 April 2014

TBR VIP Clients



TBR caters various business areas; from executive business travel, to event transportation, financial Roadshows and VIP chauffeuring. TBR has always had a presence in VIP Transportation.






TBR have a VIP reservation specialist that will manage the entire process; striving to meet all requirements of our VIP clients. We will deploy our highly trained security drivers; vehicles reinforced with additional safety features. At TBR we understand that there may be many risks involved in the transportation of our clients, therefore we ensure that all precautions are taken to make their journey as comfortable and stress-free as possible. 


Customer profiling is highly important to distinguish the exact requirements of the passenger; still/sparkling water, carbonated drinks, crisps and sweets, a specific car temperature or a specified driver. Therefore, providing a heavily personalised service around their needs.


We know there can be a high security risk, TBR drivers are therefore trained in escort driving, anti surveillance, evasive driving and in depth car control. 






Additional internal security precautions can be taken where the Home Address of the VIP is not shown on any of our systems; the only individual who has access to it is the driver who will be performing the transfer. It will just be shown on the TBR system as “Home Address” with no detailed information.


A security risk assessment is taken place to investigate an area and highlight if there is any unexpected or expected risk at any point of the journey. This assessment will be printed for the driver and precautions will be taken or areas can be avoided.


VIP Travel is not a new concept for TBR; we have a valued portfolio of VIP clients from various industry backgrounds. TBR transports many valued individuals in many cities throughout the world, as well as working with VIP companies at their specific events.


TBR have an obsession with Quality, which is one of the contributing factors for our success in the VIP Chauffeuring area, with our renowned Global Presence also making us extremely sought after by these types of clients.

Wednesday, 5 March 2014

Day in the life of an Account Manager...

TBR is a global company with global clients, therefore we need employees who can travel to meet with clients, build relationships and create new ones. An account manager is responsible for this vital role that keeps TBR competitive and reputable worldwide.






There is no average day for an Account Manager; we have to be ready to take a flight when and where the client needs us to be.” Carmen Alvarez (TBR Account Manager)



TBR account managers are based at TBR HQ in Glasgow, however they travel a lot of the time within Europe, meeting with clients and potential clients throughout the continent. The account managers based in the Glasgow office are both from major European cities with English being one of the many languages that they speak; therefore they will use their multilingual skills to communicate with clients and suppliers in their home countries.


The account managers will schedule a variety of meetings each time she goes travelling to meet clients, with the priority of creating a lasting relationship providing the best possible service. The customer is our top priority therefore we want to prove that our values resonate throughout all aspects of the organisation.


New contacts are created around the world by networking; establishing ourselves in a new country or city by creating relationships with new clients and suppliers. A lot of these new relationships will be through connections with existing clients. Each month the Account Managers will build a bank of potential clients in specific areas such as Medical/ Pharmaceuticals, Events, Corporate Travel, Financial Roadshows and VIP Transportation. She will get in touch with companies who require our type of solution and set up meetings to build the foundation of what will hopefully be a long lasting relationship with TBR.





TBR Account Managers are focussed on the human interaction of a relationship, meaning that the work they do is extremely flexible and they must be able to get on a plane and be in a different city the next day.


Wednesday, 15 January 2014

History of TBR Global - Where it all began...

It all began in 1991 where one car was bought to cater for Weddings and Funerals; shortly after this, Charlton Chauffeur Drive was founded which deals with the Scottish Chauffeur business; mainly Glasgow and Edinburgh. TBR was later established in Glasgow in 1999 where a mission was envisaged, a standard was set and a team was established. 

“What drives me is the constant need to improve, get better and expand. I have no interest in standing still.” – Michael O’Hare (CEO)

  • TBR’s passion and drive for quality was first established when we provided ground transportation for London Banks, with a focus in Financial Roadshows. A very high quality was set and gave TBR the background to set the company up for where it is today.
  • Combined local attention to detail with global logistics support, TBR is strategically placed to service the most complicated and demanding projects. 
  • TBR have an obsession with quality and continue to innovate, listen and respond. 

“It’s part of my DNA; just have to keep moving forward.” – Michael O’Hare (CEO)

  • TBR grew from a small Glasgow based organisation and now has a worldwide presence with offices all around the globe; Glasgow, Edinburgh, London, Hong Kong, New York, Boston; and most recently Sao Paulo.
  • No matter what city in the world, TBR does not compromise on quality; our unwavering dedication to the highest quality is what sets us apart and makes us the global leaders that we are today.

“The key is now, staff and employing the right people. If we employ the right people it is very easy for us to expand into new market places.”– Michael O’Hare (CEO)
  • TBR mainly consists of two teams; one specialising in Financial Roadshows and one specialising in Events.
  • The TBR Financial Roadshow team has a dedicated team of specialists with over 50 years combined Roadshow experience across every region and sector; offering a complete Roadshow support service to manage bookings around the clock, ensuring consistent high quality service levels. 
  • Whether in-house, on-site or on the road, our specialist TBR Events Team, consisting of: project managers, events coordinators, transport managers and quality controllers. The team will strive to ensure the highest possible level of service. 

“Service is the number 1 driver. Everything I do is obsessed with trying to get it right, 100% of the time, all the time.” – Michael O’Hare (CEO)

  • Our dedication to quality flows through our company, and due to a unique combination of quality control programmes, innovation, dedication and passion, we have raised the chauffeuring industry standard globally.
  • Through bespoke chauffeur management software and industry specific staff, TBR are performing 14 quality control checks on every one of your chauffeur bookings.