TBR Global chauffeurs are experienced drivers with a full
dedication for their work and passionate about what they do. At TBR we believe
that the chauffeurs work not only consists of driving clients to their
destinations but making their journey as pleasant as possible.
TBR drivers are used to working for a high luxury brand so their
image and attitude is always in line with the circumstances, always knowing how
to manage problems or unexpected situations when needed.
TBR Global provide an outstanding customer service and we continuously monitor this through a rigorous chauffeurs’ selection process and on going training.
Even special security training is provided for those that work in the areas with
potential conflicts or who drive passengers with special security needs.
Quality Control
Our control system and daily monitoring allows us to
check that our chauffeurs meet our policies in every service. Those rules are
related to punctuality and schedules
or specific customer needs for each service. Furthermore, our drivers are in constant
communication with the offices by phone and mobile apps.
Finally, our feedback system enables customers to give their
opinion about the service and their driver quickly and effectively.
At TBR Global we are proud that our drivers’ feedbacks are very
positive and exceed all expectations, placing TBR Global as an industry leader in ground transportation.
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